High Street banking giant Barclay’s has caused outrage recently by announcing that it is splitting its customers services depending on how well off the customer is.
The bank has created what has been described as an ‘apartheid’ type system, where better off customers will be dealt with by staff at call centres based in Britain but less well off clients will have to put up with overseas call centres, which can sometimes lead to problems when it comes to communication.
It is thought that thousands of the banks’ customers will be forced to deal with people in Indian call centres, where often lack of understanding and communications problems can cause frustration and problems, whilst more affluent customers will be able to enjoy the ease of being connected to a UK call centre to have their query dealt with.
It is thought that those with a lot of savings or those that are able to borrow at least £500 from the bank and buy its products will be the lucky ones that are able to deal with a UK call centre.
Barclay’s is hoping that by creating this filtering system and allowing only those that can buy its products to go through to a UK call centre its UK employees can try and make sales of products to customers that are put through in the knowledge that they are eligible to take the products should they wish to do so.
An official from Barclay’s said: ‘Before we’ve had people ringing up who have been overdrawn, so we haven’t been able to sell them anything.’
Tags: affluent customers, customer service, bank, call centres, Barclay, anythingThe system is already being tested according to reports and could be put into place from the start of April. Barclay’s stated: ‘Customers will speak to different teams in different locations depending upon the nature of their query.’
Everybody in jax go check this place out, I get all my rodents from there, best prices in town and great customer service.
Monalisa – It can get very frustrating. I am not sure which lot get me on my nerves, the call centres in India or the local chinese who varely know english here in HK. It is nerve wrecking to say the least. Mistakes continue to be made in plenty but Indian call centres are still learning, and hope they learn fast else they face the risk of losing business. Nevertheless, the call centre business has contributed to our economy tremendously, we must learn to capitalize on it and not mess it up.
Amazon Launches Kindle Textbook Rental Service, Allows Students To Store Notes In The Cloud –
this bitch sticks a dildo in a dudes dick hole and it splits open. #oh
i really wannna do it but my hair is to freaking think and i have layers -__- its making me MAD.
Angela was born with a wonderfull talent, and she uses it to great effect, we are all the richer for it, AB..
OMG i just ordered my 2 year old a costume… AND WE LOVE IT!!!… I called in and placed my order over the phone… You guys have the BEST CUSTOMER SERVICE EVER!
hi ive been trying to do the splits for about 5 days now and im 5 inchs away. ive been doing stretchs and things and i really need to know how to do them by friday or sat. any tips please thanks and loved the video.
just got back from AC yesterday $500 richer!
LMFAO I just posted on a Black Sabbath Iron man video that this is crap and the Osmond Brothers and the Banana Splits rule.
recommended by: nispell
posted by: Charles Lamm
remarks: Bill Bonner is almost always on target. Collapse will give us a chance anyway. http://burndownthefreakingmission.com
Amplify’d from lewrockwell.com
Give Collapse a Chance
And every bailout makes the world poorer. Because it’s clearly bad money after good. Greece does not suddenly become a good credit risk just because you lend it more money. And Americans won’t be made richer because the feds offer them more debt at an even cheaper rate!
Read more at lewrockwell.com
indian call centres need to be blown up, u cant understand a fkin word there saying and they dont even know anything about wat your talking about! idiots. jsut so that the fkin fone companys dnt have to pay them a full wage the greedy cunts
Perhaps The Copyright Industry Deserves Some Credit For Pointing Out Our Single Points Of Failure | TorrentFreak –
Telesales People needed – Call Centre Jobs – Permanent – Immediate Start – Sales Roles Achieve Recruitment are currently working with many of London’s largest call centres. We also supply many smaller organisations and place over 40 sales staff pe….
I think it would have been better to start with the original, and then ease into an epic drop on the second or third repitition. If the third, then on the second some cymbals and quiet beat come in.